I can not believe this hotel is only a 2 star. Reception: the most friendly,hospitable,and helpful people you will ever meet.10/10. Room: I have stayed in worse 4* rooms,very spacious,& clean,bathroom, very good size,shower good,pillows a bit hard for us,9/10. Restaurant:We were on a B/B basis,food cooked fresh for you,and plenty of it.9/10.Bar area quiet,but very nicely laid out. Hotel is close to the main shopping area,BUT has its own car park,very handy here.over all,a lovely short break,made all the better by the hard work of the staff and owners of the Norfolk.